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Serwer Down ?


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#1 Mercuros

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Posted 15 December 2016 - 06:37 PM

I just download the game useing steam. And after Opening screen when i must press any key to start i have big message Disconected from the server.

 

When game will start ?



#2 lara243109

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Posted 15 December 2016 - 08:27 PM

same here



#3 Kaiju

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Posted 15 December 2016 - 08:45 PM

Yep, got the same Message.

But no Info here or elsewhere what is going on.

Did they forgot to turn on the Server´s ? :lol:



#4 MinzKatze

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Posted 15 December 2016 - 08:51 PM

Same for me but i´m wondering why there aren´t that many complains about, its a new ftp on steam so much more should be interested to play it, but there are like 20 people who have problems in steam and 4 here.



#5 Mercuros

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Posted 15 December 2016 - 09:29 PM

Ok i was try to do it from they luncher.

I download it and install. I loget in and .... nothing .... luncher cant connect to server. I cant browse games, i cant go to shop i cant do anything.

 

Oh sorry i can do something in settings and i can log out and log in ;) Nothing more ;)



#6 DreadTerror

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Posted 15 December 2016 - 10:21 PM

Hi

 

Server and game are up. I have already informed the devs of this issue and they are already loooking for a solution.

 

Please also contact our support as we will need a log file from the game in order to help you, please send a ticket here http://support.idcgames.com/help

 

Best regards


A wise man once said "LoL n00b stfu l2p tard". I fully agree :)

 

DreadTerror aka Upsetter - IDC Games CMO and Zula EU Producer - @alfredobarcena - Twitter


#7 Mercuros

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Posted 15 December 2016 - 10:24 PM

How you can check server and game ?

All the time is disconnected, so it seems to be off



#8 DreadTerror

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Posted 15 December 2016 - 10:35 PM

How you can check server and game ?

All the time is disconnected, so it seems to be off

 

I am ingame. There is some kind of issue with the server  from some locations, IT is working on it.


A wise man once said "LoL n00b stfu l2p tard". I fully agree :)

 

DreadTerror aka Upsetter - IDC Games CMO and Zula EU Producer - @alfredobarcena - Twitter


#9 Mercuros

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Posted 16 December 2016 - 12:05 AM

So which region are you ? Maybe i should try connect useing proxy or something



#10 DreadTerror

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Posted 16 December 2016 - 12:17 AM

Hi

 

Can you share here your Windows version and what antivirus you use? and do you have Firewall up in windows?


A wise man once said "LoL n00b stfu l2p tard". I fully agree :)

 

DreadTerror aka Upsetter - IDC Games CMO and Zula EU Producer - @alfredobarcena - Twitter


#11 MinzKatze

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Posted 16 December 2016 - 12:34 AM

So ive downloadet the IDC client and it works but somehow the steam version doesn`t, i dont think it has something to do with region, atleast in my case. Or Steam and IDC Client connecting to different servers.

Ps. im from germany, playing on win 10 with avast as antivirus and firewall up.



#12 DevilDoc915

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Posted 16 December 2016 - 05:23 AM

we still haven't received an update about the "disconnected from server" issue?



#13 Admat

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Posted 16 December 2016 - 06:32 AM

Still nothing... Im waiting from 5:00 PM



#14 DreadTerror

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Posted 16 December 2016 - 08:08 AM

Hi

 

the "disconnected from server" issue should be fixed now, please let us know if you can connect.


A wise man once said "LoL n00b stfu l2p tard". I fully agree :)

 

DreadTerror aka Upsetter - IDC Games CMO and Zula EU Producer - @alfredobarcena - Twitter


#15 Mercuros

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Posted 16 December 2016 - 11:18 AM

Hi

 

Can you share here your Windows version and what antivirus you use? and do you have Firewall up in windows?

 

Win 10 - 64 bit.  Eset Smart Security.  Firewall only included in antyvirus

 

 

But everything is now OK.






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