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Password reset. Not reciving email for password reset

password problem reset

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8 replies to this topic

#1 Tomislav39

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Posted 01 July 2017 - 06:07 PM

Hello everybody. I logged out of game and forgot my password. When i click forgot my password and write my name it says that the e mail has been sent to me but i don t get it. Plz help if you can.


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#2 Musashi

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Posted 04 July 2017 - 04:55 PM

Hi Tomislav39,
Did you check your spam folder?  

Regards,

 


firma_.png


#3 YoleM

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Posted 18 December 2017 - 08:24 AM

Hello staff I joined Zula by steam. I loged out and I wrote password and nickname of steam and it still dont work. I went on Forget my password and this open http://www.zulaoyun....profil/kurtarma and when it opens there's nothing just 404 error Page not found :(



#4 Mjölnir

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Posted 18 December 2017 - 09:19 AM

This is the turkish page and this is Zula Europe, so you have joined the Turkish Zula.

Best regards


May the wind always be at your back, and the sun always upon your face, and may the wings of destiny carry you aloft to dance with the stars...

FIRMA_MIGUEL.PNG


#5 ObradArtz

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Posted 12 February 2018 - 03:51 PM

How i cant change email ?? my frend has loged and he want my acc i dont want to give!!!
HOW I CANT CHANGE EMAIL? Thanks! HELP PLEASE!



#6 Mjölnir

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Posted 12 February 2018 - 04:32 PM

Hi,

Please contact us by our support platform:
https://support.idcgames.com/help

or send us an email to:
customerservice@idcgames.com

Regards


May the wind always be at your back, and the sun always upon your face, and may the wings of destiny carry you aloft to dance with the stars...

FIRMA_MIGUEL.PNG


#7 laci1135

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Posted 02 November 2018 - 09:55 PM

hi pls help how to change password idc / games



#8 Mjölnir

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Posted 05 November 2018 - 09:02 AM

Hi, 
 
Please contact us by our support platform:
 
or send us an email to:
customerservice@idcgames.com
 
Regards.

May the wind always be at your back, and the sun always upon your face, and may the wings of destiny carry you aloft to dance with the stars...

FIRMA_MIGUEL.PNG


#9 Nicol18

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Posted 03 January 2019 - 11:54 AM

ciao, non riesco ad accedere ai giochi, dal launcher mi connetto tramite steam che non riesce a collegarsi, chiedendo la password mi viene mandata in una email automaticamente assegnata da IDC GAMES, esiste qualche modo per cambiare email e password?







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