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Loss of account

lost acc

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#1 hayatodaisuke

hayatodaisuke

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Posted 24 April 2017 - 01:41 PM

I tried to open several times and I did not succeed, after countless attempts, I tried to install the game again, unfortunately when I was able to start, I could see that my account had been lost.
I have the id and the ign of the account, besides having participated in the Easter event. 17903801_1324626460978498_48337041848619What makes me sad is to think that I may have lost all the playing time and especially the items of the Easter event.
I can not contact support, if anyone can help me, I will be very grateful.


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#2 Musashi

Musashi

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Posted 25 April 2017 - 08:53 AM

Hi hayatodaisuke,

 

You can provide your ID to the developer and they can help you to find your account from this page:

 

 

http://www.moregeek.com/en-cs

 

 

Best regards,


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